Itello and Cognizant offer new services together



There is an increasing demand for digitalized administrative services in the Nordic insurance industry. Itello and Cognizant has therefore signed a joint partnership to offer customers life & pensions in an end to end service delivery model.

“We have several discussions with our customers and insurance companies to increase efficiency, reduce costs and meet digitisation with modern IT solutions. At the same time, we notice that there is an increasing interest to subscribe to a fully automated administrative services (ITO + BPO) in the insurance industry,” says Johan Ehnbom, Head of Sales of Itello.

– Hence there are good opportunities for partners to package administrative services around our life insurance system Inca and offer to our customers and prospects. I see it as a very exciting opportunity for both Itello and Cognizant, but primarily a possibility for our customers to be the most competitive insurers in the Nordic area and further streamline their operations.

“Cognizant sees a clear trend towards adoption of As a Service models by insurers in Sweden and Nordics. Partnering with Itello and leveraging Cognizant’s state of the art pensions center of excellence in Vilnius, Lithuania, Cognizant is looking forward to service life and pensions insurers through a pensions platform as a service and pensions administration business process as a service delivery model, thereby unlocking full potential towards digitalization for the insurers,” says Kaushik Sarkar, head of Cognizant Nordics. 

Cognizant is our first partner in Itello Partner Program, created in order to offer new products and services from partners that add great value to our customers, regarding both implementation projects and continuous efficiency improvements. Through the program, Itello will deliver product competence in Nordics, Vilnius and India.

About Cognizant
Cognizant (NASDAQ-100: CTSH) is one of the world’s leading professional services companies, transforming clients’ business, operating and technology models for the digital era. Cognizant’s unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at or follow the company at Twitter @Cognizant.

Cognizant has a service centre in Vilnius, Lithuania, where different kind of outsourcing services are offered to Nordic insurance companies with Nordic local languages. Itello will train Cognizant personnel regarding Itello’s different products and offerings.

Stay informed – and stay ahead

Keep up to date with the latest insights, advice and opinions from across the industry.

Complete the form to receive relevant insights, event invites and industry news.