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A word from our CEO

This issue of Lumera's newsletter brings more than news. Most of the content actually deals with knowledge sharing, or you may call it helpful advice. Lumera’s expertise covers two dimensions: Firstly, a global—or at least European—view on the future of pensions administration and how it is shaped by technology. Secondly, but equally relevant, we contribute industry knowledge that is local to each market where Lumera is active.

To the news: In the Netherlands, our implementation project with pension fund Bpf HiBiN has reached a major milestone as their policy administration is now up and running on Lumera’s AxyLife platform. The next phase entails a smooth transition to the new WTP pension schemes.

For some engaging content, please study the whitepaper on Lumera’s vision for 21st Century Insurtech, where you find inspirational views on topics including hyper-automation, the need for person-centric data and AI-driven policy administration.

You will also find two articles exploring the future UK pensions landscape. We discuss the limitations of legacy systems while outlining the potential of new technology to modernize—and even revolutionize—pension management, including the customer experience. You may also take part of the highlights from a webinar hosted by Lumera, in which industry experts look into the future of Life and Pensions policy administration in the UK.

In another whitepaper, our Netherlands team presents strategies for effective transitioning to the new pension regime, which involve legal and administrative hurdles. We also share an article from the trade journal Pension Pro, where Lumera and other experts discuss the complex issues involving the transition. These include value transfer to the new scheme, and how pension funds can maintain two parallel schemes within a single administrative framework.

Executive search: In February, Lumera’s longtime Chief Executive Mats Lillienberg announced his retirement. Until the search for his successor is completed, I’m proud to carry the torch as acting CEO. We also communicated a significant management addition when pension dashboard pioneer Anders Lundström was appointed to our Board of Directors.

Jonas Alfredson
Acting CEO, Lumera

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