Future Services Programme management support

Pensions administration procurement and transformation

In 2021 the Cabinet Office initiated a high-profile programme to deliver the procurement and implementation of the pensions administration contracts for two schemes which it holds the role of Scheme Manager for, the Civil Service Pension Scheme (CSPS) and the Royal Mail Statutory Pension Scheme (RMSPS).

Due to Lumera’s previous experience and in-depth pension’s knowledge we were contracted to programme direct this very technical programme, providing public sector procurement, IT, pensions and transformational change expertise. 

Programme leadership and delivery

We provide programme leadership and direction for four large scale procurement projects with a value of c. £360 million. We provide ownership of the delivery plan and support the wider pensions delivery directorate, collaborating with senior stakeholders including ministers, SLT, Civil Service Pensions Board, scheme governance groups and senior leadership teams, and senior representatives of by-analogy schemes.
 
We manage internal teams, including the commercial and legal resources, ensuring public sector procurement protocols are followed and the programme is prepared for any potential legal challenge. Engagement with wider public sector pension community, especially those undergoing administration procurement exercises, ensures commercial and strategic alignment across government. We have integrated public sector procurement protocols into wider service transformation programmes and developed a future target operating model for CSPS and RMSPS pensions delivery.

We have prepared for, and oversee the transition of 3rd party outsourced services from incumbent suppliers to new suppliers and lead the development of HMT Green Book compliant outline and full business cases for all projects. We also led the IPA Review for the primary procurement projects.

Through our specialist knowledge, we’ve been able to set the direction for service transformation and business change across the pension’s directorate and wider CSPS and RMSPS delivery ecosystem. The programme has successfully delivered two complex ‘Competitive with Negotiation’ procurement for contracts, and in doing so was commended for being one of the best run procurement programmes in Cabinet Office by the permanent secretary and chief financial officer.

The programme has now entered the transition stage where services will be migrated from existing contracts and suppliers to new ones. We continue to provide programme leadership and direction and have been instrumental in ensuring integration and understanding across all impacted stakeholders.

• Supporting the 3rd and 6th largest UK occupational pension schemes.
• The CSPS scheme involves approx 1.1 billion data items, 350 public and private sector employers and 1.6 million members.
• Combined contract values of £350 million.
• Providing programme direction since 2021.