About us
Lumera is leading the Life and Pensions industry through the Prudent Revolution . We deliver unified policy administration environments that enable safe, continuous digital transformation.
Who is Lumera
For nearly twenty years we’ve partnered with Nordic Life and Pensions providers to revolutionise policy administration using the power of the cloud.
Today, we administer over 20 million policies and over SEK 1 546bn for over 50% of the Swedish Life and Pensions market – and beyond.
We’re helping the biggest Life and Pensions companies across Europe digitally transform with a combination of lifelong partnership, leading cloud-native technology and deep domain expertise.
And we can do the same for you.
The name Lumera reflects our position as a guiding light through complex digital transformation and a safe pair of hands for policy administration that spans generations. Lumera is formed from lumen, the Latin for light, and era, a long and distinct period of history.
Lumera in numbers
Discover what the numbers say about our steady growth, deep industry partnerships, and safe digital transformation of leading Life and Pensions players.
Our whole model is built around our customer’s success – we only win when they win. Every year our earnings and profits climb is a vote of confidence from the industry in the transformative power of our policy administration environment.
See the numbers for yourself.
Security risk and management
Behind every policy is a lifelong promise: to protect and deliver financial security to people that depend on it.
That’s why we take a holistic and proactive approach to risk management and prevention.
We work according to the directives in the ISO-standards that govern Information Security, Risk Management and Business Continuity.
You can view our certificates and find out more by clicking below.
Management and Board
Our management team combines decades of leading experience in software development and the insurance industry.
Every member of our management team and board has deep experience around digital transformation within complex industries.
Their individual and combined experience enable us to safely transform the Life and Pensions industry across Europe.
You can learn more about individual members of the team by clicking below.
Holistic sustainability
As a business, partner, employer and community member we are committed to sustainability, and improvement of the world we inhabit.
Our commitment to sustainability is focused on three key areas that we manage in accordance with relevant ISO standards and guidelines.
- Environmental management
- Occupational health and safety
- Social accountability
Each focus area is overseen by a management team with goals, targets and guidelines to ensure the commitment is more than lip service.
Discover more about each area of focus and see our certificates.
Code of Conduct
Our definition of responsible business involves conducting operations in a manner that takes into account the impact on multiple stakeholders, such as clients, employees, communities, and the environment while upholding ethical principles and social responsibility.
We rely on our Code of Conduct as a fundamental guideline for our daily activities, which is why it is an integral part of our internal training program, including onboarding and ongoing training.
For more information, please refer to Lumera's Code of Conduct, which is accessible below.
Breathing new life into Life and Pensions
Discover how Life and Pensions providers can deliver safe, continuous transformation, reduce technology complexity and prepare for a digital future.
Whistleblowing service
Lumera strives to achieve an open corporate climate and high business ethics. To make it easier to identify deviations, Lumera AB has introduced a whistleblowing service. The whistleblowing service allows any suspicions of misconduct to be reported anonymously.
It is also an important tool for reducing risks and fostering high business ethics and thereby maintaining client and public confidence in our operations.
You can also raise a concern by contacting Stefan Sandell (CHRO) at +46 76 720 27 12.
This service has been outsourced to solutions provider WhistleB.
Our close partnerships and ongoing collaboration are constantly surfacing new challenges and developments in the industry.
The result is ongoing development in Lumera, on our platform and across the industry.
As part of our commitment to industry-wide improvement we share these developments, insights, and other industry news with you through our various channels.
Insights
News
We’re growing our business, improving our offering, expanding into new territories and building new partnerships.
And we love sharing these developments with you, on our news page.
In our news you’ll find all our latest internal developments, including awards, industry ratings and mentions from significant players.
Lumera history
The origins of Lumera trace back to the turn of the millennium, when the company operated under the name Itello. At that time, the banking and insurance industries were beginning to converge, both grappling with outdated cost structures and legacy systems designed for heavily regulated markets.
A small group of like-minded pioneers saw an opportunity to challenge the status quo. What if a common, yet flexible, standard could be established for the insurance industry, one that empowers insurers to overcome their challenges, explore new business models, and significantly reduce overhead costs?
These ideas soon took shape. The result was Inca—now known as Lumera —a versatile and extensible policy management environment. It brings agility and control to life insurance and pension providers, supporting their most critical business processes and services.
Contact us
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Fill in the form and one of our experts will get in touch to start your Prudent Revolution.
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