Introducing Lumera: Breathing new life into Life and Pensions



A word from our CEO

When we recently announced Lumera as our new brand, we connected this strategic initiative to our plans for entering new markets. But our rebranding actually entails much more, and it comes with a promise for all of you who know us and may have worked with Itello for years as well.

We live in the age of digital transformation where tech-driven business models have the potential to change entire industries with incredible speed. This includes Life and Pensions, but with one key reservation: your industry is defined by lifelong commitments and partnerships.

Lumera has made it our mission to support safe and pragmatic, yet fast and efficient transformation. We enable insurers to deliver the flawless digital experiences which we expect as consumers today, while staying true to the essential industry values, including trust, accountability and compliance.

We call this the Prudent Revolution – a model for digital transformation adapted to Life and Pension providers, enabling unprecedented business agility without adding risk.

While you may find other promising tools and technologies for modernizing legacy platforms, experience is what really sets Lumera and our transformational model apart. For nearly two decades, leading Nordic insurers have trusted us to digitalize their policy administration, and to do it right. Our track record from migrating millions of policies is faultless.

This suggests that the Prudent Revolution is already well underway, with tangible outcomes for those who have joined. You find the real-world facts in our customer case studies.

In this newsletter, we share an update on P27, the new Nordic payments platform introduced by leading banks in the region. Another highlight is the story about how Swedbank reorganized its fund trading process using our platform. This project turned out so successful that it secured our Trophy of the Year for Swedbank.

Also, check out our latest Pulse survey focusing on Open Insurance. Find out how this industry initiative can help insurers unlock new business value to better serve customers.

Welcome to Lumera!

Mats Lillienberg

PS: The Lumera name hints at our role as a guiding light through complex transformation. It is formed from lumen, the Latin for light, and era, a long and distinct period of history.

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